Operations Specialist (all humans)

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

The Digital Web Services (DWS) team is the department within Erste Digital responsible for all operational tasks related to Prime Applications for Digital Banking with a focus on George AT.

What to do:

As an Application Manager you will be responsible for the stable operation of the supported services in the Digital Banking and Payments environment as part of 2nd level support. Various monitoring tools are available for you to monitor the different applications, which helps you to determine the sources of errors and performance issues. You will:

• ensure that changes are incorporated into regular operations

• document these adaptions in various documentation tools

• perform root cause analysis with a wide range of monitoring and observability tools

• manage incidents

• work on the further development and optimization of operational and business processes

You check these boxes:

• Experience with the operation of applications
• Familiarity with Cloud and/or On-prem infrastructure
• Experience in application performance monitoring (APM) is a benefit
• Good knowledge of Unix and Red Hat Enterprise Linux
• Ability to work in a team and excellent communication and presentation skills
• Know How of scripting and programming languages, especially for web applications with Java, JavaScript and HTML
• Excellent English and German skills both written and verbal

Why you will like us:

• Possibility to benefit and learn from our international, talented and passionate community at Erste
• Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic
• Health Centre – The Erste Campus operates a fully equipped health center that offers all employees a high standard of medical services during working hours.
• Employee benefits – Benefit from special conditions for financial services and insurances, supermarkets, clothing stores and many more.
• Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital
• A competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 53.802,-- gross per year. But this is just a formality, we are more than happy to discuss your actual expectations.

The way we are:

Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.